Privacy Policy


WiseGroup Technologies trading as MyCopyHub (mycopyhub.com) Privacy Policy 

Updated: August 1, 2023 

Introduction  

WiseGroup Technologies (“WiseGroup”, “wisegrouptech.com”,“we,” “us,” and “our”) is committed to safeguarding your privacy and personal information when accessing or using our Services, products, or this website(this “Site”). This privacy policy (this “Policy”) describes how we collect, use, and protect the information during your visit to this Site. 

Changes to the Policy

This Policy may evolve over time. We recommend revisiting this URL periodically. Amendments or changes to this Policy will be posted here and will be effective upon posting. Your continued use of this Site after any modifications indicates your acceptance. If you disagree with any changes, please refrain from using this Site. 

Age Restrictions  

Our Site is not designed for individuals under 18. We do not intentionally gather Personal Data from users below this age. 

Data Collection  

1. Personal Data: Information that identifies or can be used to identify or contact you, such as your name, email, address, usage data, phone numbers, and device identifiers. We might collect and process Personal Data to provide requested information, products, or Services or due to legal requirements.  
 - AccountRegistration: We may ask for your name, email, address, phone number, company affiliation, and similar details during registration.    
- Voluntary Disclosure: Data shared through emails, forms, surveys, promotions, phone calls, and online chats might be collected.    
- Payment Services: We might collaborate with third-party payment platforms. Their privacy policies govern data shared on these platforms.  
 - Log Data: Includes data like IP addresses, device and browser details, and other technical information.    - Usage Information: Details about your interactions with our Site.  
- Other Sources: Data might also be sourced from third-party partners related to our Services. 

2. Sensitive Personal Data: Please avoid sharing data like social security numbers, racial or ethnic origin, political views, religious beliefs, health data, or criminal records. 

3. Other Data Collection:    
- Monitoring Data: Information such as demographic details and statistical data about Site usage.    
- Cookies: We use cookies to enhance user experience. Users can manage cookies through their browser settings. We might also use cookies for tracking or advertising purposes.    
- Tools: Internet tools like pixel tags and web beacons are used for tracking and statistics.    
- Google Analytics: Tools like Google Analytics might be employed for data analysis. 

Use and Disclosure of Personal Data  

1. Purpose: Our primary goal is to enhance our Services. We use Personal Data for fulfilling requests, communications, promotions, business analytics, and administrative purposes.
2. Disclosure: Personal Data might be shared with service providers, affiliates for marketing, partners for joint ventures, or for legal obligations. 

Legal Basis for Processing: We process your data based on various legal grounds, depending on the nature of the data provided and the specific context in which we collect it.
- Consent: In some cases, we may process your data based on your explicit consent. You have the right to withdraw this consent at any time.
- Contractual Necessity: We may process your data when it's necessary for the performance of a contract.
- Legitimate Interests: We may process your data when it's necessary for our legitimate interests, ensuring we balance any potential impact on you and your rights. 

Data Protection Rights under UK Law  

Under the UK's data protection laws, you have several rights:

- Access: You can request a copy of your personal data.
- Rectification: You can ask us to correct any inaccuracies in your personal data.
- Erasure: Under certain conditions, you can request the deletion of your personal data.
- Restriction: You can ask us to temporarily restrict processing of your data.
- Data Portability: You can request a copy of your data in a structured, commonly used format.
- Objection: You can object to us processing your personal data for direct marketing or other purposes under specific conditions.
- Right to Withdraw Consent: If you've given us consent to process your data, you can withdraw it at any time.
- Right to Lodge a Complaint: If you believe that our processing of your personal data infringes on data protection laws, you have the right to lodge a complaint with a supervisory authority, specifically in the country of your habitual residence, place of work, or place of the alleged infringement. 

International Data Transfers: While our operations are based in the UK, we may transfer your data outside the EEA. In such cases, we ensure that the data is transferred with adequate safeguards in place, maintaining the same level of data protection as set by the GDPR. 

Security  

We employ robust security measures to protect your data. However, no online platform can guarantee absolute security. We urge users to be vigilant with their account credentials. In the unlikely event of a data breach, we will notify you and the relevant supervisory authority within 72hours, in line with the GDPR. 

Data Retention

Your Personal Data is retained as long as necessary for its intended purposes or as mandated by law. 

Links  

Our Platform may contain links to external sites. We are not responsible for their privacy practices or content. 

Jurisdiction and Legal Compliance  

This Policy is governed by UK law, in line with the GDPR and the UK Data Protection Act 2018. By using our Platform, you consent to the application of these laws and acknowledge that your data may be processed outside the UK. 

Contacting Us  

For any queries or concerns regarding this Policy or your data rights, please reach out to us at support@wisegrouptech.com.